Shipping Policy
At Anglo Print, we aim to deliver your order promptly. Delivery times are estimates and provided on a best-effort basis. Exact delivery times cannot be guaranteed, as we rely on third-party courier services.
1. Delivery Options
We offer three delivery options. Standard Delivery typically takes 3–4 working days for production, depending on the product and quantity, with estimated delivery following completion of production. Fast Delivery has a 1 working day production time, with estimated delivery typically the day after production, following the 1 working day turnaround. Express Delivery may have same-day or 1 working day production depending on the product. Express orders are shipped via our preferred courier using Next Day Service for most locations, and Two Day Service for Inverness, Highlands, Northern Ireland, Isle of Man, Isle of Wight, Paisley, and Aberdeen.
2. Working Days
Working days are Monday to Friday, excluding UK Bank Holidays. Delivery estimates do not include weekends or public holidays.
3. Customer Responsibilities
Orders must include accurate delivery details. All orders require print-ready artwork; delays in providing artwork may result in missed delivery slots. All deliveries require a signature. If someone other than the intended recipient signs and the product is not delivered to the recipient, we cannot accept liability, provided the address given was correct.
4. Delivery Completion
Delivery is considered complete once products are unloaded at the delivery address and signed for. Where an order contains multiple items, we will try to deliver all parts in one package. If separate deliveries are necessary, we will notify you via email.
5. Delays & Exceptional Circumstances
We are not liable for delays caused by circumstances beyond our control, including courier issues, high order volumes, or Force Majeure events. In such cases, we will process your order as soon as reasonably possible and provide updates via email.
6. Incorrect Delivery Details
If products are returned due to incorrect or incomplete address details, we will hold them for five working days. Re-dispatch to the correct address may incur an additional delivery charge. If we do not hear from you within this period, we may recycle the items, and a new order will be required.
7. Non-Delivery
If your order has not arrived, notify us within 30 days of dispatch by emailing enquiry@angloprint.co.uk. For courier claims, the earliest we can lodge a claim is 15 working days from dispatch, and reprints or refunds will be processed after this period. After notification, we will provide a form to complete. Once returned, we will either redeliver your products at no extra cost or issue a refund.
8. Northern Ireland Deliveries
Products delivered to Northern Ireland are intended solely for sale to, or final use by, UK end consumers.
9. Liability
Anglo Print is not liable for any loss, cost, or damage arising from delayed delivery, incorrect addresses, or circumstances beyond our control. Delivery times are estimates, and no guarantees can be given.